I believe in the magical moments when design changes our lives, even if it’s just in small ways.

Hi! I'm Alison.

I have over 12 years of experience creating customer-centric solutions using data insights, qualitative research and accessible design to drive conversion and engagement.

I've worked with clients like bp pulse, Expedia, Emirates Airlines, Vanguard Investments and Trainline in London, Dubai, France, Ireland and Australia for global corporations and startups alike.

My journey as a Principal Product Designer has taken me across a diverse range of industries, including e-commerce, transport, finance, green energy, electric vehicles, telecommunications, fashion and pharmaceuticals.

My process

  • Understand the customer's journey through qualitative and quantitative user research
  • Develop personas
  • Map out the user journey for their problem
  • Identify commercially viable opportunities
  • Develop the information architecture and hierarchy
  • Wireframe and consult with key stakeholders
  • Create visual designs with accessibility at its core
  • Test whenever possible with real customers
  • Assess the implications of my designs on the company’s processes and technical capabilities
  • Prototype and test
  • Iterate and launch
  • Software & Tools

  • Figma, Sketch, Invision, Marvel, Zeplin, Sketch Measure
  • Adobe Photoshop, Adobe Illustrator, Adobe InDesign
  • HTML5, CSS3, jQuery, some PHP, Wordpress, Bootstrap
  • Git, Sourcetree and Bitbucket
  • Jira, Confluence, Notion, trello, Miro
  • Slack & Microsoft Teams
  • Qualifications

  • Immersive User Experience Design Course - General Assembly - Feb 2017
  • Bachelor Degree of Interactive Visual Design (Hons) - Queensland University of Technology - 2007 to 2012
  • Bachelor Degree of Business Marketing and Advertising (Hons) - Queensland University of Technology - 2007 to 2012
  • How I spend my free time

    When I’m not busy redesigning everyday experiences to make them extrordinary, I can usually be found either out with my friends or doing one of the following hobbies:

  • Cooking
  • Board games
  • Ice skating
  • Scuba diving
  • Leatherwork
  • Gardening
  • Travelling
  • DIY around my house